Are you up 24/7? Do you make any guarantees for up time?

Yes, hosting is 24/7 and up-time is 99.99%, per Pingdom monthly statistics. We can ensure at least 99.9% but always striving to provide the highest possible uptime to ensure the best possible customer experience. Because of the growing success of our business and the several potential new clients, we are planning an upgrade to help confirm the strongest in industry standards. We offer nearly 100% up-time but excludes the following: scheduled maintenance; problems beyond the network; interruptions due to individual accounts, caused by the customer; configuration errors; third-party software errors; client abuse/excessive utilization of resources; or malicious acts, such as denial of service attacks (though we put effective procedures into place to mitigate any such attacks). Also the virtual-based hosting environment allows for resource upgrades, such as disk space capacity and CPU power with zero downtime.

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